- Development and implementation of the infrastructure architecture
- Development and implementation of the migration concept for data and applications
- Development and implementation of the training concept for end users and operating personnel
- Development and implementation of an application development framework for the new application platform
- Building and testing the client and server infrastructure
- Setting up a central X.500 directory
- Data and client software migration for 60'000 users worldwide
- 100 project members and 300 customer employees involved
- External budget: US$ 20 million
